Hiring a domestic worker in Qatar is becoming more digital. The Ministry of Labour has launched the first phase of Moawen, a new official platform designed to bring domestic worker recruitment, contracts, payments and application tracking into one place.
Launched on September 9, 2026, Moawen connects employers, licensed recruitment agencies and domestic workers through a single digital system. The Ministry says the platform aims to make recruitment more transparent, efficient and secure while protecting the rights of everyone involved.
And there is one important detail employers should know: Moawen is the Ministry of Labour’s official and only approved digital platform for electronic domestic worker recruitment services.
What Is Moawen in Qatar?
Moawen is Qatar’s new digital platform for domestic worker recruitment.
Instead of managing different parts of the recruitment process separately, employers can use the platform to manage the journey in one place, from selecting a recruitment option and reviewing offers to contracts, payments and tracking.
The platform was developed by the Ministry of Labour in collaboration with Google.
It is designed to improve:
- Transparency in domestic worker recruitment
- Recruitment application tracking
- Communication with recruitment agencies
- Contract management
- Electronic payments
- Recruitment agency ratings
- Government oversight
- Protection of employer and worker rights
How Does Moawen Qatar Work?
Once the required approvals from the Ministry of Interior have been obtained, employers can begin their recruitment journey on Moawen.
The platform gives employers different options.
You can:
- Recruit a domestic worker you already know.
- Request offers from selected licensed recruitment agencies.
- Browse available offers from approved recruitment agencies.
- Review information before choosing an offer.
- Complete the required contract and payment procedures.
- Track the recruitment application digitally.
Moawen also uses a rating system based on employers’ experiences, helping users compare recruitment agencies and make more informed choices.
How to Register for Moawen Qatar
The recruitment process starts after the required recruitment approval is obtained through the relevant Ministry of Interior procedures.
According to the Ministry’s Moawen guide, users can then access the platform and log in through the National Authentication System.
The basic recruitment journey is:
Get approval → Log in to Moawen → Start recruitment → Set requirements → Review offers → Agree on cost → Sign contract → Pay electronically → Complete visa and Qatar Visa Centre procedures → Worker arrives → Complete residence procedures.
The Ministry says government-system integration allows information to be verified and application updates to be provided in real time.
Can Someone Else Manage Your Moawen Recruitment?
Yes. This is one of the useful features of the platform.
Moawen allows an account holder to delegate recruitment procedures to someone they trust.
The Ministry’s step-by-step guide shows that the account holder can create a delegation request and select the recruitment approvals that the authorised person will be allowed to manage.
How to Create a Moawen Delegation
The account holder can:
- Open the Delegations section.
- Select Delegation Granted by Me.
- Create a delegation request.
- Enter the authorised person’s QID number.
- Select Validate.
- Enter the authorised person’s email address.
- Agree to the terms and conditions.
- Select the recruitment approvals the person can manage.
- Submit the request.
Important: The authorised person must have a National Authentication System (NAS) account.
How Does the Authorised Person Accept the Delegation?
The authorised person can open the Delegations section and select Delegated to Me.
The new request appears with its status, after which the person can open the details and review the delegation and assigned recruitment approvals.
After accepting the delegation, the authorised person can use the Account Switch option in their profile to access the delegated account and carry out the permitted actions.
This could be particularly useful for employers who are busy or unable to complete recruitment procedures themselves.
What Are the Benefits of Moawen?
The platform is designed to make domestic worker recruitment more straightforward while giving the Ministry greater oversight.
Key features include:
- Licensed recruitment agencies
- Transparent recruitment offers
- Electronic payments
- Digital contract procedures
- Application tracking
- Recruitment agency ratings
- Real-time notifications
- Government-system integration
- Complaint and enquiry channels
- Authorised delegation
- Electronic salary transfer support
The Ministry says the platform covers the recruitment journey through to the worker’s arrival and official employment contract.
Is Moawen Safe to Use?
The Ministry says Moawen is its official and only approved digital platform for providing domestic worker recruitment services electronically.
It has also warned users not to deal with websites or social media accounts claiming to provide similar services or impersonating the platform. Users should rely on official Moawen and Ministry of Labour channels.
That is especially important when making recruitment-related payments or sharing personal information.
Where Can You Access Moawen?
Moawen website: moawen.mol.gov.qa
The Ministry’s guide also provides access through the App Store and Google Play, while the platform’s support number is 16505.
What About Domestic Worker Rights?
Moawen is not simply a recruitment marketplace. It is part of Qatar’s wider system for regulating domestic worker recruitment and employment.
Qatar’s Domestic Workers Law requires recruitment through licensed recruitment offices, subject to the applicable rules, while domestic workers have legally defined employment rights and protections.
The Ministry has also said future phases of Moawen will expand access for domestic workers themselves, including allowing them to view contract details and employment terms. An AI-powered chatbot and knowledge base are also planned to help workers understand their rights and obligations.
Moawen Qatar: Quick Facts
| Details | |
|---|---|
| Platform | Moawen |
| Launched | September 9, 2026 |
| Authority | Qatar Ministry of Labour |
| Purpose | Domestic worker recruitment |
| Agencies | Licensed recruitment agencies |
| Login | National Authentication System |
| Payments | Electronic |
| Tracking | Available |
| Delegation | Available |
| Support | 16505 |
| Website | moawen.mol.gov.qa |
Moawen is changing how domestic workers can be recruited in Qatar.
Instead of relying on scattered recruitment steps, the new platform brings worker selection, recruitment agencies, contracts, payments, tracking and other procedures into one government-backed digital system.
For employers, the biggest takeaway is simple: if you are planning to recruit a domestic worker in Qatar, Moawen is now the official digital route to know about.
FAQ
What is Moawen in Qatar?
Moawen is the Ministry of Labour’s official digital platform for domestic worker recruitment in Qatar. It manages different stages of recruitment through one digital system.
When was Moawen launched?
The first phase of Moawen was launched on September 9, 2026.
Can I hire a domestic worker through Moawen?
Yes. The platform allows employers to recruit through available options involving licensed recruitment agencies, including reviewing offers and completing recruitment procedures digitally.
Can someone else manage my Moawen account?
Yes. Moawen allows an account holder to delegate selected recruitment procedures to an authorised person. The authorised person must have a National Authentication System account.
What is the Moawen helpline?
The Moawen guide lists 16505 as the hotline.
